Annual Maintenance Contracts

Regular maintenance is important for many reasons. Not only does it help maintain maximum efficiency and lower utility bills, but it also helps to keep all your services running smoothly and retain the property value over time.

With everything that requires regular maintenance in your home, it can be tough to keep up with the necessary tune-ups while managing a busy schedule. It is therefore important to have regular maintenance and keep your services in optimal shape.

It is undeniable that prevention is better than costly replacement and replacing or repairing a service without a maintenance contract will be slow and very costly. Instead of hiring a handyman by the hour every time a service breaks down, it is more cost-effective and convenient to take an annual maintenance contract to cover a variety of maintenance and repair tasks. You can save a lot of money in the long run by signing up an annual maintenance contract which will cover all the basic services such as plumbing, AC servicing and electrical works amongst others as well as regular inspections.

We are a professional maintenance company that offers affordable maintenance packages with superior service levels. Our approach is to execute a well-planned maintenance schedule that reduces the service and maintenance spend, minimizes overall repairs, and increases the operating life of the services. We offer various maintenance package options covering several scheduled maintenance services and callouts for repairs that match your exact requirements and budget. We are dedicated to keeping your home in optimal shape throughout the year.

Our maintenance contractors are skilled and equipped with all the necessary tools and spares required for the productive maintenance of all types of services. They are subjected to regular training in the ways of latest and advanced methods and are constantly developed and taught about the latest technical updates so they can produce top quality works.

Our skilled maintenance contractors know that services are much more prone to damage when they are not properly maintained or repaired. You can always expect our team to follow minimum industry standards and all the necessary protocols to ensure that any warranties are not voided by our maintenance services.

Our maintenance contract provides the most cost effective and convenient way to ensure your home is always in good working order and we have different packages to suit your needs. We offer Economy, Value and Premium Annual Maintenance Contracts, so you can choose the best one suitable to your preference that matches your exact requirements and budget to enjoy the hassle-free experience.

Scope

As part of our Annual Maintenance Contract, we perform several scheduled service routines annually and service callouts whenever the need arises. From replacing the batteries in your smoke detector, checking your sinks for leaks, inspecting floors and roofs, and cleaning light fixtures, there’s nothing too big or small. You’ll be free of the burden to check on everything yourself, we take full care of it all. Our maintenance team of skilled and trained technicians are always available to provide you with exceptional maintenance services you deserve.

Our Annual Maintenance Contract options are specified as follows:

Service Level	Type	Economy	Value	Premium
Service Call-outs		6/year	12/year	20/year
AC units	Service Call-out
Electrical	Service Call-out
Plumbing	Service Call-out
Service Call-out Response		Next Day	Same Day	3 Hours
Annual Service Routines		2/year	3/year	4/year
AC units	Scheduled Routine
Electrical	Scheduled Routine
Plumbing	Scheduled Routine
Special Service Routines			1/year	2/year
Painting Touch-ups	On Demand
Minor Carpentry Services	On Demand
Water Tank Cleaning (Villas Only)	On Demand
Consumables		Included (for AC, Electrical & Plumbing)	Included (for AC, Electrical & Plumbing)	Included (for AC, Electrical & Plumbing)
Additional Benefits			10% Discount on ALL other services	15% Discount on ALL other services

Benefits 

We offer:

• Flexible appointment times to suit your busy schedule
• Respectful and skilled professionals known for punctuality
• Flat rate and upfront pricing
• Special offers and deals for savings
• High-quality work and guaranteed services

Inclusions & Exclusions

We carry out maintenance service routines and service call-out jobs relating to:

• Electrical supply, equipment and electrical distribution services
• Water supply, sanitary ware and drainage services
• Air conditioning and associated equipment services

Annual Service Routines

A scheduled preventive maintenance program will start within 14 days of confirmation of an Annual Maintenance Contract. The Annual Service Routine will be carried out for mechanical, electrical, plumbing and other services, at a frequency as specified by the type of package. The date and time for each service routine are notified by email 7 days before the scheduled time and can only be changed if prior notice of 72 hours is received from the customer.

Services under the Annual Maintenance Contract include:

Electrical and Electricity Failure

• Repair and/or replacement of electrical equipment including distribution boards, circuit boards, circuit breakers, ELCB’s, light fittings, control panels, switches & other electrical related services
• Cleaning and checking of electrical components

Plumbing

• Water stoppage
• Minor and major leakage related to plumbing (e.g. water gushing out, flooding etc)
• Repairing of leaks in pipes
• Repair and replacement of sanitary-ware fittings
• Drainage problems including leakage and blocking

Air Conditioning

• Cleaning of filters
• Topping up of refrigerant gas
• Belt replacement, lubrication and cleaning of drain lines
• Placing of drain flow tablets in drip trays
• Changing compressor oil and filters if necessary
• Pressure washing of coils

Civil Works

• Minor painting touch-up (Reinstatement of walls or floors after maintenance works will be limited to base paint to the closest match. Any wall coverings or other decoration are excluded)
• Minor repairs to carpentry

Spare Parts/ Materials

• Spare parts and/or materials are not covered under the scope of the Annual Maintenance Contract.
• Such parts and/or materials that are required to restore the functioning of services, equipment or system under the scope of work shall be used appropriately and will be charged separately.

Air Conditioning
Aircon Service

Maintenance services of aircon units ensure proper functioning and efficiency of the air conditioning systems. Regular aircon service saves energy and prevents breakdown of the entire air conditioning system.

We provide professional Aircon Services and maintenance on air conditioners to ensure optimal functioning and performance of the system.

Scope

• Conduct a detailed survey report of the aircon with recommended actions
• Clean the aircon filters and vents
• Inspect and clean the condensate drain tray
• Flush the aircon drain lines
• Examine and top up the oil and refrigerant gas levels
• Check the condition and functional status of the thermostat, Indoor fan motor and outdoor chiller unit

Benefits

• Maximize output efficiency
• Prolong life expectancy of the aircon
• Avoid breakdowns and repairs
• Save on unnecessary costs

Exclusions

• Spare parts, materials, and consumables
• Evaporator coil cleaning
• Diffuser cleaning more than 3 metres
• Refrigerant gas leak repairs
• Chilled water line leak repairs
• Ceiling cutting or any civil works

Notes

• Where additional time is spent delivering services beyond the booked time, the final service charge will be based on the total hours spent plus any materials and spare parts used to deliver the service.
• Services include a one-month guarantee on workmanship and spare parts.

Maintenance Package

Economy

Service Level	Type	Included
Service Call-outs	6/year
AC units	Service Call-out
Electrical	Service Call-out
Plumbing	Service Call-out
Service Call-out Response	Next Day
Annual Service Routines	2/year
AC units	Scheduled Routine
Electrical	Scheduled Routine
Plumbing	Scheduled Routine
Special Service Routines	Not included
Painting Touch-ups	On Demand
Minor Carpentry Services	On Demand
Water Tank Cleaning (Villas Only)	On Demand
Consumables	Included (for AC, Electrical & Plumbing)
Additional Benefits	Not included

Maintenance Package

Value

Service Level	Type	Included
Service Call-outs	12/year
AC units	Service Call-out
Electrical	Service Call-out
Plumbing	Service Call-out
Service Call-out Response	Same Day
Annual Service Routines	3/year
AC units	Scheduled Routine
Electrical	Scheduled Routine
Plumbing	Scheduled Routine
Special Service Routines	1/year
Painting Touch-ups	On Demand
Minor Carpentry Services	On Demand
Water Tank Cleaning (Villas Only)	On Demand
Consumables	Included (for AC, Electrical & Plumbing)
Additional Benefits	10% Discount on ALL other service

Maintenance Package

Premium

Service Level	Type	Included
Service Call-outs	20/year
AC units	Service Call-out
Electrical	Service Call-out
Plumbing	Service Call-out
Service Call-out Response	3 Hours
Annual Service Routines	4/year
AC units	Scheduled Routine
Electrical	Scheduled Routine
Plumbing	Scheduled Routine
Special Service Routines	2/year
Painting Touch-ups	On Demand
Minor Carpentry Services	On Demand
Water Tank Cleaning (Villas Only)	On Demand
Consumables	Included (for AC, Electrical & Plumbing)
Additional Benefits	15% Discount on ALL other services

Service Terms & Conditions

1. Introduction

• All and any services or maintenance rendered by REPEAR to the Client is subject to terms and conditions contained herein.
• Upon transacting with REPEAR, the Client acknowledges and accepts the terms and conditions contained herein in addition to any other conditions that may be stipulated on the quotation, cost estimate or invoice.

2. Prerequisites

• The Client shall arrange access permit/gate passes and any type of permissions required to carry out the services at the property.
• Requirements such as water and electricity for the services at the site is to be provided by the Client.

3. Online Store Prices

• Rates and prices are listed on the website and are valid based on the type of service and option as selected by the Client when booking the services.
• Prices for services not listed on the website will be based on a written quotation/cost estimate and chargeable as per the quotation/cost estimate.

4. Responsibilities at Client’s Property

• REPEAR will ensure that appropriate protective measures are applied to protect furniture, equipment, and flooring before any services are carried out.
• After the completion of services, REPEAR undertakes to leave the work area in a tidy and orderly condition.

5. Property Access and Client Responsibility During Services

• A responsible person, whether the Client or a representative of the Client, should enable access to the property as scheduled, and be present at the property for the duration of the time spent at the property for the services by REPEAR staff.
• Should REPEAR staff attending a confirmed schedule not gain access to the property for whatever reason or the Client cancelling due to unavailability, REPEAR will be entitled to charge for the services as scheduled.

6. Cancellation of Services

• If the Client confirms a schedule for a service and cancels a scheduled appointment less than 48 hours prior to the scheduled date/time, the service will be treated as expended and will be charged for the services as scheduled.

7. Scheduled Service Times                            

• REPEAR is committed to rendering the services according to the times as scheduled or as set out in the Maintenance Contract.
• REPEAR will not be held responsible for any damage, including but not limited to that caused by water or fire, to the Client’s property or possessions, in the ensuing period between the booking time and the scheduled time for the services.

8. System/Equipment Malfunction

• REPEAR will not be held responsible for any malfunction or subsequent damage caused to any aspect the system, equipment or property of the Client where REPEAR recommends a replacement of a part or a replacement unit but the Client instead insists on a repair which subsequently fails.

9. Scaffold or Lifting Equipment and Safety Issues

• The Client will be charged additionally where scaffolding or lifting equipment may be required to undertake the services, unless stated otherwise, and the Client must ensure that there is sufficient access for REPEAR to erect such equipment.
• REPEAR will not perform the services if there are safety risks in the use of such equipment, however REPEAR will assist the Client to establish solutions in this regard.

10. Materials, Consumables and Spare Parts

• Materials, consumables and parts not included in the scope of services will be charged for separately and are subject to availability.
• If the items are to be sourced beyond the normal course, REPEAR reserves the right to set an appropriate margin depending on the sourcing dynamics.

11. Incorrect Information by the Client

• Where the Client provides incorrect information such as the scope of services or property size, REPEAR reserves the right to revise the price charged to the Client accordingly.

12. Liability for Losses

• REPEAR, it’s directors, staff or contractors shall not be held responsible or liable for all or any loss, damage, liability, cost, expense, claim, fine, penalty, injury or harm of whatsoever nature and howsoever arising and that may be incurred or sustained by the Client arising out of the services provided by REPEAR.
• In the unlikely event that representatives of REPEAR have given cause for suspicion that Client’s personal belongings have been violated, and is brought to the attention of the management in writing, REPEAR will conduct a thorough investigation to ascertain the facts and circumstances relating to such occurrence.
• REPEAR assumes no responsibility for any losses of personal items or personal property should the investigation establish that there is no evidence that the violation is attributable to REPEAR.
• It is the sole responsibility of the Client to always secure high value items and personal possessions of any nature.

 13. Limited Liability for Damage to Property/Possessions

• Should any damage to the Client’s property or possessions be found to genuinely be attributable to the services carried out by REPEAR, the financial liability to REPEAR will be limited to the value of the services with a maximum value of AED 3,000.

14. Property Insurance

• REPEAR strongly advises that a home content and property insurance plan is in place to cover any damage caused by means of water leakage, fire, and/or malfunctioning equipment or systems.
• It is expressly stated that the Client is fully responsible for their own insurance and that REPEAR bears absolutely no responsibility in this regard.

Maintenance Contract – Terms & Conditions

The Maintenance Contract are for a 12 month period and are subject to the terms and conditions as set out herein.

1. Condition of Property Systems

• Where the condition of the aircon, electrical and plumbing systems at the property have deteriorated due to irregular, infrequent or improper service or maintenance, REPEAR will provide a proposal for the rectification/restoration of the system before undertaking its obligations in terms of the Maintenance Contract.
• The cost to rectify/restore the systems are not included in the Maintenance Contract and as such will be charged for as a separate project based on quotation provided.

2. Payment Terms for Rectification/Restoration Projects

• Project works less than AED 5,000:
  • 100% of the project cost is payable in advance

• Project works more than AED 5,000 and less than AED15,000:
  • 60% of the project cost is payable in advance
  • 30% of the project cost is payable when materials are supplied to the premises or work is in progress
  • 10% of the project cost is payable on completion of the job

• For major projects, the payment terms will be detailed on the project quotation and will be subject to a payment contract.

3. Maintenance Contract Change

• REPEAR will permit the change of a Maintenance Contract on the following conditions:
• The Maintenance Contract is changeable only after 3 months from inception date.
• The Maintenance Contract can be transferred to a different property location, providing that the new property is of a similar specification.
• Where the new property is of a different specification, the contract price will be adjusted accordingly.
• The Maintenance Contract can be transferred to another Client on the same property, subject to an administration charge of AED 250.00

4. Cancellation of a Contract by a Client

• In the event that the Client wishes to cancel the Maintenance Contract, the Client must provide a 30 day written notice to cancel, and REPEAR will refund 75% of the paid value for the remaining period of the current contract.

5. Cancellation of a Contract by REPEAR

• REPEAR reserves the right to suspend or discontinue all services provided for in the Maintenance Contract in the event that the Client defaults on payment obligations or fails to settle invoices in accordance to the payment terms.
• Failure by the Client to rectify any payment default within 30 days will entitle REPEAR to cancel the Maintenance Contract.

6. Excessive Call Out

• REPEAR will charge for any additional callouts which exceed the provisions of the Maintenance Contract at the normal hourly rate.

7. Expiry of Maintenance Contract

• REPEAR cannot be held responsible for the condition of the systems at the Client’s premises after the expiry of the Maintenance Contract.
• REPEAR will however provide chargeable services, which can be booked and scheduled on the website, at the rate as published on the website.

8. Amendments to Services and Contracts

• REPEAR reserves the right, where necessary, to effect amendments to Maintenance Contract or changes to the service portfolio, which adjustments will be communicated in writing to the Client. Continuation of the services after the changes are effected, is deemed as an acknowledgement and acceptance of the changes.

9. Payment Method

• Payment for a Maintenance Contract will be made in advance through the payment gateway as provided for on the website, debit or credit card, bank transfer, or cheque.
• Payment for materials or additional services not covered by the Maintenance Contract can be made by debit or credit card, bank transfer, or cheque.
• The Client will pay REPEAR’s invoices in full, without any set-off, deduction, or counter claim.
• Where any amount is due and owing to REPEAR is not paid in full or by due date, REPEAR shall be entitled to, without prejudice to any other right or remedy, suspend performance of its obligations under this Agreement, by giving no less than 3 working days’ notice to the Client, stating the reasons for which it is intended to suspend performance.
• The right to suspend performance will cease when the Client makes payment, in full, of the amount due.

10. General Legal

• This Agreement is subject to the laws of the Dubai International Financial Centre (DIFC).
• Any dispute arising out of, or in connection with this Contract, including any question regarding its existence, validity, interpretation or termination, shall be referred for amicable settlement by a nominated senior representative of each Party within ninety (90) days of a Party first giving notice of the dispute.
• If amicable settlement is not reached within such time period (or longer period agreed in writing by the Parties), it shall be referred to the exclusive jurisdiction of the Courts of the DIFC.
• In accepting this contract requesting our services, each party irrevocably submits to the jurisdiction of the DIFC Courts and waives any objection it may have to disputes arising out of, or in connection with this contract being heard in the Courts of Dubai International Financial Centre, on the grounds that it is an inconvenient forum.
• This contract shall be governed by and construed in accordance with the law of the UAE.

Air Conditioning
Aircon Repair

Aircon repairs are caused due to a lack of proper maintenance service of the aircon units. Neglecting regular maintenance leads to a decline in air conditioning performance and increases energy consumption.

We provide professional Aircon Repairs to all types and brands of air conditioning systems, from inefficient cooling to complete system shutdown.

Scope

• Complete diagnosis and safety check
• Fix water leaks
• Rectify the actuator valves
• Clear bad odour issues coming from the aircon
• Fix unusual noise arising from the aircon
• Repair unit breakdowns

Benefits

• Maximize output efficiency
• Prolong life expectancy of the aircon
• Avoid breakdowns and repairs
• Save on unnecessary costs

Exclusions

• Spare parts, materials, and consumables
• Ceiling cutting or any civil works

Notes

• Where additional time is spent delivering services beyond the booked time, the final service charge will be based on the total hours spent plus any materials and spare parts used to deliver the service.
• Services include a one-month guarantee on workmanship and spare parts.

Air Conditioning
Aircon Coil Clean

The aircon condensing coil can easily and quickly get clogged with dirt, sand and dust, reducing its ability to work efficiently, and resulting in higher energy consumption and increased cost of up to 30%.

It increases the operating pressures and temperatures of the compressors, causing components such as the motor to wear out faster, potentially resulting in breakdown of the aircon unit. If not cleaned regularly bacteria and mold easily build up within the aircon coils leading to health issues, as these become present in the air you breathe.

We provide efficient Aircon Coil Cleaning services to enable aircon units to run cooler and efficiently giving fresh, clean and cool air.

Scope

• Remove dirt, sand, dust and insects
• Pressure wash
• Chemical clean
• Disinfect and eradicate microbes such as mold and bacteria

Benefits

• Improved efficiency and performance
• Reduction of wasted electricity and energy bills
• Clean and healthy air quality

Exclusions

• Spare parts, materials, and consumables
• Ceiling cutting or any civil works

Notes

• Where additional time is spent delivering services beyond the booked time, the final service charge will be based on the total hours spent plus any materials and spare parts used to deliver the service.
• Services include a one-month guarantee on workmanship and spare parts.

Air Conditioning
Aircon Duct Clean

Aircon duct cleaning is a process that is essential for the correct and effortless functioning of the air conditioning unit, and to give cool and pleasant air all around.

Aircon ducts are places where a lot of dust, debris & microbes lurk causing various respiratory allergies & illnesses. Spending more time indoors with poor indoor air quality can directly impact health and well-being.

We provide prompt and efficient Aircon Duct Cleaning and sanitization services.

Scope

• Aircon duct cleaning using specialised equipment to extract dust and debris
• Disinfection process using Biocide treatment system to eliminate microbes

Benefits

• Ensure clean, vermin and microbe free, aircon duct
• Long-lasting and effective protection against all types of microbes such as bacteria, fungi, mold and viruses
• Improved indoor air quality reducing allergies and various health risks

Exclusions

• Spare parts, materials, and consumables
• Repairs to damaged ducts
• Ceiling cutting or any civil works

Notes

• Where additional time is spent delivering services beyond the booked time, the final service charge will be based on the total hours spent plus any materials and spare parts used to deliver the service.
• Services include a one-month guarantee on workmanship and spare parts.

Carpentry Services

The most common Carpentry Works include installation and general repairs of hinges and handles, doors and locks, cabinets, kitchen shelves and cupboards. Our team of skilled carpentry handymen can easily accomplish all job types from minor tasks to major renovations.

We provide a one stop service for all kinds of carpentry and fixture services at reasonable and affordable rates. Our carpenters are highly skilled, efficient, and friendly, and are on call for all types of jobs.

Scope

• All aspects of carpentry
• Fascias / Soffits
• Internal and external doors
• Kitchens
• Staircases
• Skirting boards
• Ironmongery (locks & handles)
• Wardrobes and cabinets
• Replace Swollen Doors
• Project management

Benefits

• Restoration of original condition
• Maintain aesthetical value
• Avoid and save on costly replacement

Exclusions

• Spare parts, materials, and consumables
• Modifications or any civil works

Notes

• Where additional time is spent delivering services beyond the booked time, the final service charge will be based on the total hours spent plus any materials and spare parts used to deliver the service.
• Services include a one-month guarantee on workmanship and spare parts.
• We categorise carpentry services under fixed price or quotation-based options. Rates for fixed-price services are as illustrated at the time of booking. For quotation-based services we offer a free assessment of the works for which a cost estimate is provided for confirmation before any works are performed.

Electrical Services

The electrical system is the lifeline of every power outlet, appliance, and gadget. It is critical to provide proper maintenance and service to ensure a safe, reliable, and functional electrical system.

We provide safety checks, repairs, maintenance, and all services to keep your electrical system safe and in good working condition.

Our highly qualified electricians and contractors render prompt, reliable and trustworthy services at affordable and competitive rates to ensure that there is no disruptions or safety risks in your electrical system.

Scope

• Onsite inspection and scrutiny of electrical system
• Test for short circuits, loose electrical connections and wiring problems
• Test for incorrectly wired earth leakage
• Rectify faults and resolve unsafe wiring installations
• Correct imbalanced power circuits
• Fix abnormal sounds and defective light fittings
• Installation of lights, switches, and power sockets
• Upgrade of electrical panels and circuit boards

Benefits

• Maximum Safety
• Free of worry
• Decreased risk of fire hazard
• Prevent appliance from malfunction and damage
• Adopt new energy-efficient solutions
• Save money and avoid inconvenience

Exclusions

• Spare parts, materials, and consumables
• Ceiling cutting or any other civil works

Notes

• Where additional time is spent delivering services beyond the booked time, the final service charge will be based on the total hours spent plus any materials and spare parts used to deliver the service.
• Services include a one-month guarantee on workmanship and spare parts.
• We categorise electrical services under fixed price or quotation-based options. Rates for fixed-price services are as illustrated at the time of booking. For quotation-based services we offer a free assessment of the works for which a cost estimate is provided for confirmation before any works are performed.

Handyman Services
Furniture Assembly

Once you pick your new home or office furniture, you may think that it’s just a matter of following the instructions. Flat pack furniture assembly can be deceptively tricky. You want to bring your ideas to life and get everything done quickly, but also want to make sure that your furniture is set up to last.

Everyone knows that assembling new pieces of furniture can be a daunting exercise and very time consuming which is not always possible to perform by yourself. Putting your new furniture in the capable hands of a professional means the job will get done to the highest standard.

We offer complete and professional furniture assembly services for simple furniture pieces to flat-pack furniture systems.

No matter the furniture assembly you need done, whether it’s a new desk, a bookshelf, a sofa or couch, a new kitchen table, chairs, stools, or more, our trusted and reliable handymen are fully equipped to handle any job with relative ease.

Our expertise guarantees efficiency and perfection with every job we perform.

Scope

• Furniture knockdown and assembly
• Assembly of bookshelf, wardrobes, shelving unit & storage systems
• Assembly of sofas, tables, desks, bed frames,
• Installation services of furniture fittings

Benefits

• Quality workmanship
• Get everything set up right
• Convenience with peace of mind
• Affordable pricing
• Easy and quick lead times

Exclusions

• Spare Parts – hinges, brackets, handles & locks
• Materials and consumables
• Structure modifications

Notes

• Where additional time is spent delivering services beyond the booked time, the final service charge will be based on the total hours spent plus any materials and spare parts used to deliver the service.
• Services include a one-month guarantee on workmanship and spare parts.

​Handyman Services
Hanging & Mounting

Moving into new premises can be an incredibly stressful experience. As you move in, your walls are bare, cables and wires scattered, and some artifacts laying out of place.

Turn your house into a home. Allow our handyman services to get through the DIY list and help with that final touch by hanging or mounting objects and tidying up loose ends.

Our skilled and experienced handyman teams are fully equipped to handle any job with relative ease including difficult and time-consuming jobs that require moving, reassembling or improvement. Whether it’s putting up picture frames, mounting TVs, assembling DIY pieces or fastening cables and wires, our dedicated handyman teams are ready to assist.

We have the expertise and guarantee safety, efficiency and the utmost perfection in every job we perform.

​Scope

• Art & Artifacts Installation – family portraits, picture frames of any shape and size
• Hanging/Assembling – tapestries or any items for display
• Hanging/Mounting – decorative items, fine artworks, mirrors
• TV Mounting – TV cabling, TV wall mounting or TV stand mounting
• Window Covering Hanging – curtain, blinds, drapes
• Site cleaning on job completion

Benefits

• Best aesthetic appeal
• Safety of your valuables
• Avoiding damages to your possessions
• Mood enhancing environment

Exclusions

• Spare parts, materials, and consumables
• Ceiling cutting or any other civil works
• TV Mounting braces, stands and brackets.

Notes

• Where additional time is spent delivering services beyond the booked time, the final service charge will be based on the total hours spent plus any materials and spare parts used to deliver the service.
• Services include a one-month guarantee on workmanship and spare parts.

Civil Works
Minor Civil Works

Structures wear over time and need repairs and maintenance to maintain structural integrity and prevent serious structural defects resulting in exorbitant replacement costs.

We offer services to commercial and residential owners covering all minor civil and building works.

Our jobs are supervised & project managed providing fast, reliable and quality building works.

We have all the expertise to deliver superior workmanship and the convenience of a one stop shop experience.

Scope

• Minor civil works
• Building works and alterations
• Renovations
• Refurbishment schemes
• Concrete and plaster repairs

Benefits

• Structural integrity and safety
• Maintain structural durability and longevity
• Preserve asset value
• Aesthetically attractive

Exclusions

• All materials
• Consumables
• Heavy structural works
• Steel works
• Modification of any structure
• Scaffolding and/or lifting equipment

Notes

• Where additional time is spent delivering services beyond the booked time, the final service charge will be based on the total hours spent plus any materials and spare parts used to deliver the service.
• Services include a one-month guarantee on workmanship and spare parts.
• We categorise civil works under fixed price or quotation-based options. Rates for fixed-price services are as illustrated at the time of booking. For quotation-based services we offer a free assessment of the works for which a cost estimate is provided for confirmation before any works are performed.

Civil Works
Tiling

Give your property a fresh new look.

Whether you are looking to renovate a kitchen, a hallway, a bathroom, or you simply want to add a bit of detail to some space, tiling is by far the best choice.

When tiles of your floors, walls, bathroom, stairs or pool have been damaged, we can restore them to new.

We provide professional tiling services and deliver quality tiling solutions for commercial, industrial and residential customers.

We have a team of highly skilled tiling contractors, equipped with all the latest tool technology to complete the toughest of tile installations, and deliver quality finish for our customers.

We have expertise in the supply and/or install of tiles to almost all surfaces, wall and floor, indoor and out, and into any pattern in accordance to specifications or customer requirements.

We work with all tile types such as Ceramics, Porcelain, Marble, Terrazzo, Travertine, Granite, Stone, Glass, Mosaic, Brick, and more….

Book our tiling installation service and let us handle all the tiling in your home or office to bring you ease and convenience.

Scope

• Property visit: Our service starts with a no obligation visit to your home, where we discuss your ideas, survey the site and answer any questions.
• Online Order/Quote: Book our services online or we can provide you with a Cost Estimate for your confirmation.
• Demolition: removal of old tiles/fittings, a complete service is provided including the removal and disposal of old tiles.
• Preparation of tiling surface: plastering, boarding, levelling floors including the removal of old decorations.
• Waterproof installation: professionally waterproof areas requiring waterproof installation.
• Sealing tiles: sealing tiles to ensure maximum longevity and easiest maintenance.
• Supply of materials: We supply all the tools and adhesives, waterproofing compounds, sealants required for the project to save you time and money.
• Your tiles look old and tired, Re-grout them and bring them back to life.
• We cover all job types, no matter how small or big.
  • Bathroom Tiling
  • Kitchen Tiling
  • Balcony Tiling
  • Shower Bases Tiling
  • Wall Tiling
  • Floor Tiling
  • Indoor Tiling
  • Outdoor Tiling
  • Swimming Pool Tiling
  • Hallways & Driveways Tiling

Benefits

• Tiles modernise and add beauty to your living environment
• Hypoallergenic – Prevents health issues for allergy sufferers
• Durable, low maintenance, and hygienic
• Stain, wear and water resistant
• Resistant to humidity providing a cooler area
• Affordable and easy to clean

Exclusions

• Materials – Tiles and grouting materials
• Specialised consumables
• Heavy civil works
• Modifications of any civil works

Notes

• Where additional time is spent delivering services beyond the booked time, the final service charge will be based on the total hours spent plus any materials and spare parts used to deliver the service.
• Services includes a one-month guarantee on workmanship and spare parts.
• We categorise tiling services under fixed price or quotation-based options. Rates for fixed-price services are as illustrated at the time of booking. For quotation-based services we offer a free assessment of the works for which a cost estimate is provided for confirmation before any works are performed.

Home Improvements
Painting Ceiling

Tired of looking at the same colour on your ceilings, or the peeling and chipping of paint that is becoming an eyesore? Ceilings are perhaps the most important component when it comes to keeping your premises cool, dry and comfortable. By revitalising your ceilings with a fresh coat of paint can do a great deal towards keeping them well maintained, sturdy and leak free.

Ceilings require painting usually and mainly for the following reasons:

• Previous paints and coatings are failing and peeling.
• The area is old and outdated and in need of modernization.
• Routine ceiling cleaning and maintenance.
• New construction or major renovation project.
• Create a more pleasant and comfortable environment.
• Lighten and brighten ceilings to reduce energy costs and improve safety.

A fresh coat of paint is an easy way and real value for money to rejuvenate the look and feel of your interior. A good ceiling paint job beautifies your building and adds character and personality. A good quality paint job lasts for years and adds value to your property.

We offer the full spectrum of painting services for ceilings and bulkheads and deliver a superior quality workmanship at reasonable prices. From preparing your ceilings to achieving a neat, professional paint finish, we are the right people for your job. Our professional teams are on standby and ready to assist you.

Our team of highly trained and skilled painters deliver top quality work on any scale whilst always maintaining efficiency and professionalism. We also use tools and materials of the highest grade to ensure your complete satisfaction. From the careful prep work through to final coat and clean-up, our experienced professionals will ensure that you get the perfect finish, no matter how big or small the job.

Ceiling Painting Services

• Exposed Ceilings – leave bar joists, piping, and other elements open and exposed, are common in warehouses and distribution centers. When painting, we must consider the many edges, corners, peaks, and valleys. In addition, bar joists often have conduit and sprinkler lines running across them, which must be protected during any coating project.
• Drop Ceilings & Ceiling Tiles – made from various lightweight materials are often found in commercial space where aesthetics and acoustics are important considerations.
• Drywall Ceilings – in business space like offices, which can be textured or painted.
• Interstitial Ceilings – commonly found in labs or hospitals, and suspended ceilings allow space for mechanical functions like HVAC and wiring.
• Acoustical Ceilings – made of fibrous materials that absorb sound, they are common in facilities where noise can be a problem or sound quality matters, like auditoriums.
• Ceiling Painting Residential – apartments, townhouses, villas, large residential units
• Ceiling Painting Commercial – showrooms, office parks, shop complexes, hotels, schools, hospitals
• Ceiling Painting Industrial – warehouses, factories, industrial units
• Painting cornices, pelmets, bulkheads

Scope

To achieve the best results, our ceiling painting services include prepping the surface to ensure that it is perfectly ready to be painted. We take care of any unwanted or damaged surfaces before the painting begins. We sand the chipping paint off and smooth the surface. We apply different layers of paint and then the finishing as per the relevant application. The process is generally as follows:

• Preparing the areas fully for preparation and painting, covering and protecting floor and furniture, and using non-residue tarps to protect the property.
• Covering doors, windows, cabinet sides, skirting, etc. using protective materials and masking tape.
• Cleaning, sanding and preparation of surfaces including repairing and filling minor cracks and holes.
• Scrape and sand paint that’s peeling or flaking.
• Patching and repairing textured surfaces like popcorn ceilings, plaster, and stucco.
• Smoothen and retexture where necessary.
• Replace any damaged trim boards or siding.
• Secure, tape install any drywall or siding that’s loose or bulging.
• Use primer on all raw or sanded surfaces
• Apply the paint coatings for the relevant applications.
• Use professional grade rollers and brushes
• Use air and airless sprayers, when appropriate, to achieve quality work
• Remove all protective materials, masking tape and coverings from the floor and furniture.
• Clean the area for handover and the final result is always impeccable.

Benefits

• Restoration to pristine condition
• Aesthetically enhanced giving the feeling of new
• Maintain structural durability and longevity
• Protection from wear and tear
• Uphold property value
• Avoid and save on costly repairs

Exclusions

• All materials
• Heavy consumables
• Civil works, building works or alterations
• Structural modification, renovation, or refurbishment
• Concrete and plaster repairs
• Scaffolding and/or lifting equipment

Notes

• Where additional time is spent delivering services beyond the booked time, the final service charge will be based on the total hours spent plus any materials and spare parts used to deliver the service.
• Services include a one-month guarantee on workmanship and spare parts.
• We categorise ceiling painting services under fixed price or quotation-based options. Rates for fixed-price services are as illustrated at the time of booking. For quotation-based services we offer a free assessment of the works for which a cost estimate is provided for confirmation before any works are performed.

Home Improvements
Painting Walls

Everyone’s property needs a makeover every now and again. Perhaps the interior walls look bland, or the exterior of your property could use a refreshing look or there’s fading, cracking or blistering on the walls or the roof of your property.

Painting your home, commercial or industrial properties is important for many reasons. A fresh coat of paint is an easy way to rejuvenate the look and feel of your property, both inside and out. A good paint job beautifies your building and adds character and personality. Paint is a primary line of defence against weather damage and impairment caused by wear and tear. A good quality paint job lasts for years and adds value to your property.

We offer the full spectrum of expert painting services and deliver a superior quality finish at reasonable prices. Our team of highly trained and skilled painters deliver top quality work on any scale whilst always maintaining efficiency and professionalism.

From the careful prep work through to final coat and clean-up, our experienced professionals will ensure that you get the perfect finish, no matter how big or small the job.

Painting Services

• Painting – interior and exterior
• Painting Residential – apartments, townhouses, villas, large residential units
• Painting Commercial – showrooms, office parks, shop complexes, hotels, schools, hospitals
• Panting Industrial – warehouses, factories, industrial units
• Coating of door, door frames, cabinets, skirtings, decks and any wooden structures
• Painting Steel Structures – balustrades, burglar bars, gutters
• Painting Exterior Structures – pergolas, carports, fencing, gates, palisades
• Painting of floors and roofs
• Epoxy floor coating

Scope

Our painting services include prepping the surface to ensure that it is perfectly ready to be painted. We sand the chipping paint off and smooth the surface. We apply different layers of paint, the undercoat, the topcoat, and then the finishing. The process is generally as follows:

• Preparing the areas fully for preparation and painting, covering and protecting floor and furniture.
• Covering doors, windows, cabinet sides, skirting, etc. using protective materials and masking tape.
• Cleaning, sanding and preparation of surfaces including repairing and filling minor cracks and holes.
• Smoothen and retexture where necessary.
• Secure any drywall or siding that’s loose or bulging, scrape and sand paint that’s peeling or flaking, and replace any damaged trim boards or siding.
• Apply the paint coatings for the relevant applications.
• Remove all protective materials, masking tape and coverings from the floor and furniture.
• Clean the area for handover.

Additionally, to achieve the best results, we offer extensive repair services on your interiors. The different surfaces are prepped in the following ways:

• Taping and installing drywall.
• Repairing walls that are cracked or peeled.
• Patching and repairing textured surfaces like popcorn ceilings, plaster, and stucco.
• Staining and refinishing wood texturing repairs to ensure they match the existing surfaces.
• All these repairs will ensure that the surfaces are ready to be painted and the final result is impeccable.

Benefits

• Restoration to pristine condition
• Aesthetically enhanced giving the feeling of new
• Maintain structural durability and longevity
• Protection from weather damage and rapid wear and tear
• Uphold property value
• Avoid and save on costly repairs

Exclusions

• All materials
• Heavy consumables
• Civil works, building works or alterations
• Structural modification, renovation, or refurbishment
• Concrete and plaster repairs
• Scaffolding and/or lifting equipment

Notes

• Where additional time is spent delivering services beyond the booked time, the final service charge will be based on the total hours spent plus any materials and spare parts used to deliver the service.
• Services include a one-month guarantee on workmanship and spare parts.
• We categorise painting services under fixed price or quotation-based options. Rates for fixed-price services are as illustrated at the time of booking. For quotation-based services we offer a free assessment of the works for which a cost estimate is provided for confirmation before any works are performed.

Handyman Services
Knobs & Locks

Knobs and locks are an obvious requirement for doors, cupboards, storage, privacy, etc. It is important to choose the right knob and/or lock to perform the correct function.

Losing keys, getting locked out or keys breaking in the door lock are common occurrences that can happen at any time causing excessive inconvenience. Whilst this cannot be entirely avoided, it is always easier to ensure that you have quick and reliable assistance to overcome such occurrences.

Locks and keys are security sensitive items and require an authentic and reputable service provider.

Whether you are moving into a new place, upgrading or developing, we offer a comprehensive range of services for all your knob and lock requirements. Our services are geared towards both commercial and residential.

Our technicians are highly skilled and vetted professionals, always ensuring efficient and superior quality service levels.

Getting knob and lock services has never been this easy.

Scope

• Fitting and installation of knob and lock systems
• Maintenance service of knob and lock systems
• Replacement or repair damaged lock units
• Key replacement or rekeying

Benefits

• Better locks mean better security
• Safety and privacy
• Trusted and reliable – Feel secure
• Quick response times

Exclusions

• Hardware items – knobs, locks and keys
• Spare parts, materials, and consumables
• Structure modification of any sort

Notes

• Where additional time is spent delivering services beyond the booked time, the final service charge will be based on the total hours spent plus any materials and spare parts used to deliver the service.
• Services includes a one-month guarantee on workmanship and spare parts.

Fit Out Services

Whether you are relocating, refurbishing, expanding, or re-branding, a Fit Out service provides a one-stop convenience and the means to do it correctly and cost-effectively. Fit Out services are customizable as may be needed from a complete re-fit of an area to wall and floor tiling, plumbing, electrical, carpentry, windows, painting and general bespoke makeovers.

We are a leading Fit Out company, and specialise in Fit Out services for commercial, industrial and residential projects. We offer a wide range of services that includes a variety of areas of expertise from design, procurement, and consulting to project management for any type of installation works, construction and interior design to the full extent of the Fit Out project.

Our highly trained and professional teams ensure that all our projects are completed with top quality workmanship and in a fast and efficient manner. Our experienced and qualified project managers are dedicated to effectively managing the projects and ensuring that they are completed on time and within budget.

Fit Out Service Method 

Our team helps design and coordinate services spanning a range of renovation needs including standard and custom electrical installation, flooring installation, interior painting, furniture layout and setup, and more.

We formulate Fit Out plans for developers to spec and we also develop custom options for various space types or sizes no matter how big or small. We provide full turnkey solutions for simple and complex Fit Out projects in various segments of the commercial, industrial and residential sectors.

• • Design – We create functional design solutions for cost-effective space optimisation and utilisation.
  • Procurement – We collaborate with some of the most renowned manufacturers and suppliers of building, construction and finishing materials, and procure the best quality cost-effectively. Our procurement services include sourcing custom furniture solutions and assembly.
  • Consultation – Depending on project specifics, we can provide the necessary consultancy, specialized design, drafting scenarios, project assessment and obtaining approvals, authorisations and permits.
  • Project Management – Complete and unitary working system of Fit Out projects, from planning, drafting contracts and equipment specifications, cost control, quality standards and terms of execution stage to the commissioning, achieving inspections and site visits.
  • Technical Support – Our project managers ensure that the most complex technical solutions perfectly combine with the practicality and functionality of the solutions we offer. Along with the installation team they make sure that our quality standards are reflected in every detail of every project we do.
  • Service Expertise – We specialize and offer professional services in the following:
    • Electrical and plumbing
    • Air conditioning and ventilation
    • Interior drywall partitions and tempered glass partitions
    • Aluminium frames and glass
    • Windows & doors
    • Shower glass door & screens
    • Specialised and drywall ceilings
    • Paint and flooring
    • Carpentry and furniture assembly
    • Hanging, mounting and installation
    • Civil works

Scope

Fit Out Services for consultation are charged out according to the hours required and booked for the consultation and is separate from the Fit Out project cost.

We offer consultation on Fit Out services according to the hours booked.

During consultation we establish the exact needs of the customer and scope the Fit Out project requirements.

A Cost Estimate is provided for the Fit Out project and is subject to the project terms and conditions.

The Cost Estimate is subject to Customer approval prior to any works being rendered.

Benefits

• Easy one-stop convenience
• Complete end to end service
• Quality workmanship
• Affordable costs
• Quick lead times 
• Modernise and make attractive
• Get everything right first time

Exclusions

• All materials, consumables and equipment
• Project costs and disbursements
• Civil works, building works or alterations
• Structural modification, renovation, or refurbishment
• Professional service costs
• Levies, subscriptions, expenses, authorisation or permit costs

Notes

• Where additional time is spent delivering Fit Out services beyond the booked time, the final service charge will be based on the total hours spent plus any materials and disbursements used to deliver the service.
• Fit Out projects are quotation-based. We provide a cost estimate for the Fit Out project and is subject to terms and conditions and customer approval prior to any works performed.
• The rates for Fit Out services are as illustrated at the time of booking.

Plumbing Services

Plumbing issues are frequent and can cause severe inconveniences and serious harm to your property. You should be able to get assistance fast before the issue escalates into a critical problem. Leaking fixtures and pipes are a common problem but are not always visible and can cause significant damage and unforeseen costs. A prompt repair can save you and your property money in the long run by preventing costly damage from dampness, leaks, and flooding.

We provide professional plumbing services and solutions to ensure that your plumbing system is in perfect condition. We offer plumbing services on all types of new build and refurbishment installations. Whether you require an upgrade, replacement, repair, or installation, we respond to all types of plumbing works. We are committed to bringing you the highest quality plumbing services.

Our team of expert plumbers are on call to respond to the most extreme of plumbing maintenance and repair issues and to resolve them quickly and efficiently with the best possible solution. No matter the issue, no matter the size, our reliable plumbers will solve it.

Scope

• General plumbing maintenance
• Detection and fixing leaks and drips
• Unblocking pipes, sinks and toilets
• Repairing or installing bathroom, kitchen and external taps
• Drain system installation
• Repairing, replacing or unblocking drain systems
• Fixing or refitting supply line and pipework
• Kitchen, shower and toilet installation or repairs
• Resealing baths, shower trays, basins and sinks
• Water tanks installation and repairs

Benefits

• Functional efficiency of the plumbing system
• Extending the life cycle of the plumbing system
• Avoiding wastage and high bills
• Minimise emergency situations and avoid unnecessary repair costs
• Rapid turn-around times

Exclusions

• Spare parts and materials
• Specialised consumables
• Excavation equipment
• Civil works, building works or alterations
• Structural modification, renovation, or refurbishment
• Concrete and plaster repairs

Notes

• Where additional time is spent delivering services beyond the booked time, the final service charge will be based on the total hours spent plus any materials and spare parts used to deliver the service.
• Services include a one-month guarantee on workmanship and spare parts.
• We categorise plumbing services under fixed price or quotation-based options. Rates for fixed-price services are as illustrated at the time of booking. For quotation-based services we offer a free assessment of the works for which a cost estimate is provided for confirmation before any works are performed.

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Home Improvements
Ceiling Works

Ceilings are one of the most important components of a building. They do not only serve as an aesthetic, but also protect the building from water and fire damage.

Ensuring that your ceilings are well maintained, sturdy and leak free, they do a great deal for a comfortable environment by keeping your building warm, dry and comfortable.

Ceilings also play a big part in the final design and add style and luxury. They conceal structural components such as pipes, aircon ducts and electrical wiring under the slab.

We are a trusted name and specialise in ceilings, bulkheads, cornice works, drywalls and partitions of all forms. We provide highly skilled and professionally trained ceiling specialists to provide top-quality workmanship and unbeatable service within budget. Our scope of work ranges from minor repairs to complete new installations for small residential projects to large commercial projects. No job is too big or too small for us.

New Ceiling Installation

The cost of installing a new ceiling will typically be calculated on factors such as the area size, type of materials used and labour costs. Generally, you can expect to be quoted on a per square metre basis with materials and labour individually itemised.

Drywall or plasterboard ceilings are the most cost effective to install. Expect mouldings and other decorative elements to add to the total cost of the ceiling job.

Scope

• General ceiling maintenance
• Fixing cracks, repairing or replacing damaged ceilings
• Installation and renovations of suspended ceilings, skimmed ceilings, bulkheads, flush plastered ceilings, and more
• Installation of moulded cornices
• Residential, commercial and industrial refurbishment ceiling projects of any size
• Dry-wall partitioning and plastering

Benefits

• Resists moisture to promote a hygienic and healthy environment
• Improves insulation to preserve heat and increase energy efficiency
• Decorative and stylish to enhance design and aesthetical appearance
• Conceals structural components such as air-conditioning, electrical and pipes
• Improves soundproofing by serving as an effective sound barrier
• Fire safety advantages

Exclusions

• All materials
• Specific consumables
• Civil works, building works or alterations
• Structural modification, renovation, or refurbishment
• Concrete and plaster repairs

Notes

• Where additional time is spent delivering services beyond the booked time, the final service charge will be based on the total hours spent plus any materials and spare parts used to deliver the service.
• Services includes a one-month guarantee on workmanship and materials.
• Ceiling works are categorised under fixed price or quotation-based options. Rates for fixed-price services are as illustrated at the time of booking. For quotation-based services we offer a free assessment of the works for which a cost estimate is provided for confirmation before any works are performed.

Restore Services

The process of moving premises is always a stressful event and can be difficult, time consuming and very costly.

When moving out, tenants are usually liable for the cost of general repairs, fixing walls, doors, curtain frames or any other damage that does not constitute normal wear and tear. Alternatively, moving into another premises that does not meet with your standards can be equally annoying.

The restore process can however become quick, easy and stress-free.

We offer a complete set of services to restore your premises to your complete satisfaction. We provide expert, prompt, and affordable repair, installation, removal, and cleaning services whether you’re moving in or moving out. We understand the needs of moving premises and we take every measure to make your move smooth and on time. You can rely on us to make the process a pleasant experience.

Our courteous and expert team will help get your premises quickly restored whether moving in or out. Our handymen are skilled and experienced to carry out a wide range of restore tasks and are equipped with advanced tools to do an efficient and clean job with zero mess.

Scope

Our list of Restore services covering repairs, removals, installations, and cleaning can include almost any combination of services as may be required. Our Restore services includes:

• Appliance removal or installation
• Lighting fixture repair or replacement
• Fixtures, wardrobes and kitchen cabinet repairs
• General carpentry and fixing frames
• Plumbing and electrical repairs
• Painting and dry-wall patching repairs
• Filling wall holes, curtain marks and repainting
• Fixing tiles and door stoppers

Cleaning Services

While there are often repairs and replacements at moving time, the most overlooked and rushed is the cleaning aspect. Our deep cleaning services gets into every nook and cranny. If you’re moving out, we leave it spotless for those coming behind you. If you’re moving in, we make it pristine and welcoming. Our Cleaning services include:

• Top-to-bottom cleaning
• Cleaning of fixtures, wardrobes and cabinets
• Cleaning tiles, washing and mopping all hard flooring
• Vacuuming of all upholstery
• Dusting and wiping of all surfaces and inside windows
• Cleaning of oven, fridge, freezer, dishwasher and washing machine
• Deep cleaning of kitchen and bathrooms, including descaling
• Cleaning underneath furniture

Patch repairs – Walls & Ceilings

Removal of nails and screws from walls or ceilings, application of quality filler, to create a smooth, professional finish and painting touch-up with top quality paint.

We can do it all. No need to call in various service providers. We are a one-stop shop and we can take care of multiple items on your list in one visit, saving you time and money.

Benefits

• Quick and easy one-stop convenience
• Complete end to end service saving time and money
• Avoiding exorbitant costs for repairs
• Quality workmanship
• Affordable cost
• Making premises attractive

Exclusions

• Materials and specialised consumables
• Civil works, building works or alterations
• Structural modification, renovation, or refurbishment
• Professional service costs and disbursements

Notes

• Where additional time is spent delivering Restore services beyond the booked time, the final service charge will be based on the total hours spent plus any materials and disbursements used to deliver the service.
• Major move-in/move-out projects are quotation-based. We provide a cost estimate for major Restore project and are subject to terms and conditions and customer approval prior to any works performed.
• The rates for Restore services are as illustrated at the time of booking.

Pergolas

Pergolas are outside structures which lets you create extra living space outdoors. They enhance the value of your property and create a unique aesthetic to enjoy. Pergolas modernize your outdoor area and are a great way to add an airy resort-style living space right in your own garden or backyard.

A Pergola is not just a construction for sun protection but can offer many opportunities to benefit from your outdoor all year round. It can attach as an extension to your building and serve as a terrace, stand alone in your garden as a place to relax or as a sheltered playroom for the kids in any season. You determine the function.

We offer a wide range of outdoor Pergolas made with a difference and our systems are inspired by the latest trends and styles. Our Pergolas are modern and are elegantly designed, and can be adapted to your lifestyle so that you can extend your functional space and enjoy a luxury outdoor setup.

Our Pergolas are constructed on an aluminium frame and are robust. They can be connected to a building on one side consisting of a series of independent columns and supporting beams that form an open roof or be a freestanding structure in your garden. We are diverse in options of various types and designs, with numerous sizes and color variations to choose from.

We can also provide custom built specifications that can be tailored to meet your needs and requirements and create the ideal outdoors for you. Every option has its own purpose or function, whether it is to protect, improve or increase your outdoor space.

We focus on creating Pergolas that are resistant to all seasons and weather. They are made from quality materials, designed to be minimalistic, extremely functional and leave a long-lasting impression.

Our experienced team is always available for information on our Pergolas and will answer any questions you may have regarding your outdoor space for one of our Pergola systems.

Contact us today and let us help you build a structure that will add value to your property.

We pride ourselves on offering a superior quality Pergola product.

Special Cleaning
Façade Cleaning

First impression matters and the first thing noticed on an office, mall or business premises is the external façade. The façade or face of a building is the most prominent and visible part of the building. A clean building exterior will leave a lasting memory and inspire confidence. A dirty and unkempt façade will attract a lot of negative attention. Façade Cleaning is especially important to maintain a property’s aesthetic appeal. Materials used for external facades are glass, wood, steel, stone, and aluminium.

Façade Cleaning refers to the process of maintaining a clean exterior of a building by ensuring that it remains free of dirt, stains, bird droppings and other nasty pollutants. Other than preserving appearance, regular cleaning should be thought of as a form of maintenance. The longer the dirt and grime are allowed to build up, the more expensive the effort becomes to remove it. Built-up carbon deposits are not just unsightly, they can also lead to decay. Eventually, a façade will reach a state of disrepair due to lack of regular cleaning that it may require a major cost to bring it back to its former state.

We offer a wide range of safe and sustainable Façade Cleaning services and solutions for all types of buildings. Using our renowned washing systems, our expert cleaning team specialises in cleaning façades in malls, business and residential buildings. Our cleaning team are knowledgeable and experienced providing reliable and professional services. Whether a commercial building, residence, or construction site, we have the expertise to economically take care of your Façade Cleaning needs.

We maintain strict quality standards which are necessary to ensure reliability, durability and safety. Our services are trusted to take care of the most demanding Façade Cleaning requirements. Our services help the façade maintain its original appeal and last longer.

Whether you need a one-time service, or a contract for daily, weekly, or monthly servicing, we can tailor a package that is individualised for your needs.

Scope

Types of external Façade Cleaning:

We use the following 3 water-based methods for top quality Façade Cleaning services:

Pressure Washing
The most common method involves using water with low to medium pressure applied on the building’s surface. We combine pressure washing with physical scrubbing using materials such as brushes to deal with stubborn stains. 

Soaking
This method is time-consuming and can take up to several weeks which is especially useful for areas that are not exposed to rain. It is an ideal cleaning for old historic buildings since it uses a mild cleaning method. It entails spraying the exterior of a building over a long time repeatedly to agitate and loosen the dirt that has accumulated. This method is used together with pressure washing and finally rinsing. 

Steam Cleaning
This method involves spraying down the exterior of a building with hot pressurized water. This steam cleaning is not a method commonly used. Steam cleaning is done to building surfaces that have a high build-up of soil, sort, grim, or clearing out plants such as climbing ivy. When these water-based methods are properly utilized they provide the least invasive methods of façade cleaning. 

We provide water-based cleaning for all types of façade surfaces on malls, office blocks, hotels, hospitals, schools, universities, factories, shops showrooms and residential premises.  

Benefits

• External façade washing free from smudges, spots and dust.
• Amazing clean results and 100% satisfaction every time with every wash
• Preserve aesthetical appeal to make the premises look attractive
• Regular cleaning gives longevity and extends the life span of façades
• Adds a layer of protection and prevents permanent staining
• Environmentally friendly cleaning agents

Exclusions

• • Materials and specialised cleaning consumables
  • Sealants and protection materials
  • Hole and gap repairs
  • Structural hazards
  • Civil Works, modification, alterations, renovation or refurbishment
  • Professional service costs and disbursements
  • Ladders / scaffolding / rope access / expensive cherry pickers

Notes

• Where additional time is spent delivering Façade Cleaning services beyond the booked time, the final service charge will be based on the total hours spent plus any materials and disbursements used to deliver the service.
• Major Façade Cleaning projects are quotation-based. We provide a cost estimate for major Façade Cleaning projects and are subject to terms and conditions and customer approval prior to any works performed.
• The rates for Façade Cleaning services are as illustrated at the time of booking.

Special Cleaning
Paving Cleaning

Your property is one of your greatest investments and you take pride in it. Your driveway and paving surfaces may not be the highlight of your property, but it greatly affects your property’s overall appeal.

Although paving is a fairly low-maintenance surface, it is susceptible to dirt, staining and discoloration due to harsh conditions. Being constantly exposed to harmful elements all-year round can take a heavy toll on your driveway and paving surfaces. It can be affected by dust, sand, rain, moisture and high temperatures which can all cause it to deteriorate and shorten its life span.

You may be able to clean your paving surfaces using a regular garden hose or a home pressure washer, but it will not be able to remove those deep and pesky dirt and stains. Properly cleaning your paving surfaces will require specifically designed cleaning equipment and cleaning solutions which is why it is a job best left to properly trained and fully equipped paving cleaning professionals.

We are a responsible Paving Cleaning specialist that can deliver superior results. We clean and even protect your paving surfaces from harmful elements, effectively extending its lifecycle and saving you from costly repairs. Our cleaning services can remove years of build-up of stains, dirt, grime, and other surfaces contaminants, leaving your driveway and paving surfaces cleaner for longer. Our cleaning procedures are executed in a fashion that is environmentally friendly and we also take extreme care around your landscaping.

Our goal is to keep your property free from the constant attack of algae, dirt, mold, and soils while not damaging the surface that we are cleaning. We use equipment that is designed specifically to clean and sanitize and won’t damage the surface of the paving or affect the underlying sand setting bed that your pavers are resting on.

Scope

• Cleaning all types of paving surfaces  
• Cleaning areas include Driveways, Sidewalks, Patios and Pool areas 
• Cleaning of oil, grease and tire marks, brake fluid, rust, hard water stains, paint, mold and dirt 

Benefits

• Regular Paving Cleaning enhances pavers
• Paving Cleaning adds an extra layer of protection and prevents more serious stains
• Makes routine maintenance easy and fast
• Keeps driveways and paving free of moss, mold, algae, and other organic growth.
• Remove unwanted weed growth and pests
• Extend the life span of your paving surfaces

Exclusions

• Materials and specialised consumables
• Missing sand
• Paving and gap repairs
• Root hazards
• Sealants and protection materials
• Civil works or alterations
• Modification, renovation, or refurbishment
• Professional service costs and disbursements

Notes

• Where additional time is spent delivering Paving Cleaning services beyond the booked time, the final service charge will be based on the total hours spent plus any materials and disbursements used to deliver the service.
• The rates for Paving Cleaning services are as illustrated at the time of booking.

Special Cleaning
Window Cleaning

Clean windows are an important spectrum of first impression and can make your home brighter and improve its overall appearance. Sunshine lets the light into your home, but if you have dirty windows you won’t get as much light as you should. It makes a huge difference when natural light comes through a clean window because it changes the energy of your home.

Glass is very porous and therefore will gather dirt and contamination over time causing possible staining due to hard minerals, oxidization and acid rain leading to glass degeneration.

Poorly kept windows can affect heat efficiency. Having dirt particles and other debris on your windows can block some UV light, preventing the sun from allowing natural heat inside your home. Having dirt and minerals on your windows can also lead to UV staining, which can cause permanent damage to windows.

Window Cleaning is a job best left to the professionals. Doing it yourself is simply dangerous once you go above the ground floor level for any larger house or office block. Even if you can manage to clean your own windows safely, it is a task you may find long-winded and tedious.

We are professional Window Cleaning experts and know how to treat your windows right, leaving you with clean, crystal-clear windows and making your property look amazing. Not only can we clean your windows and put the sparkle back, but we also spot general problems which can be addressed as soon as possible and extend the life of your windows.

Our expertly trained window cleaners have the equipment and experience to deliver outstanding and incredible window cleaning results. We’ve got the right equipment to clean every type of window, inside and out. If it’s made of glass, our technicians know how to clean it.

We do great work for Business Owners, Managing Agents, Property Developers, Body Corporates and Landlords. Our Window Cleaning services are tailored to meet our client’s specific requirements and range from one-off and pre-occupational cleans to regular service contracts, for all types of windows and glass both externally and internally.

We recommend getting an exterior maintenance Window Cleaning at least 2 times yearly, and interior cleaning at least once yearly to get that twinkle, sparkle and glow.

Scope

How do we clean your windows?

• We clean external windows using extendable poles and distilled water. These allow us to provide a professional and cost-effective service for your property’s external windows.
• For inside windows we use more traditional methods with a squeegee and hand-held cleaner as required under strict health and safety procedures.
• We carefully inspect each window and use a microfiber cloth for any stubborn debris.
• For more challenging jobs we use a combination of different methods to get the job done.

Our Window Cleaning process consists of:

• Rubbing and scrubbing your windows to release the build-up of grease, grime and airborne contaminants.
• The glass is squeegeed clean with professional-grade equipment, removing 99.9% of the water and dirt from the pores of the glass.
• Edges and sills are wiped clean and dry, leaving behind nothing but sparkling glass

The advantages of our method are:

• Safety: No ladders or scaffolding are required eliminating injury and minimising any risk to our Cleaners.
• Safer system – We work from the ground so less risk of damage to your building or gardens and to our Cleaners working at heights.
• Cleaner Windows: Leaves gleaming windows with no spotting or streaking.
• Pure water: Sterilises the window surface so it stays cleaner for longer.
• Fast: Up to 70% quicker than other methods, so less time on site and less distraction for you.
• Cost-effective: Competitive pricing due to the speed of our cleaning method.
• Environmentally friendly: We only use eco-friendly detergents. No chemicals are used to avoid harmful effects.

Types of Window Cleaning jobs

• Residential Window Cleaning: Inside and out for villas, townhouses, apartments, complexes and clusters.
• Window Cleaning for commercial concerns: Office blocks, show rooms, factories and business parks.
• All types of Window Cleaning: Single & double panes, french panes, skylights, glass panels, storm windows, patio covers, solariums, and more.
• Window Cleaning only for reachable heights.

Benefits 

• Window Cleaning enhances and beautifies the building
• Adds an extra layer of protection and prevents deep stains
• Keeps windows free of debris.
• Removes unwanted stains and dirt
• Extends the life span of window systems

Exclusions

• No ladders / scaffolding / rope access / expensive cherry pickers
• Materials and specialised consumables
• Glass repairs or replacement
• Sealants and protection materials
• Civil Works, modification, alterations, renovation or refurbishment
• Professional service costs and disbursements

Notes

• Where additional time is spent delivering Window Cleaning services beyond the booked time, the final service charge will be based on the total hours spent plus any materials and disbursements used to deliver the service.
• The rates for Window Cleaning services are as illustrated at the time of booking.

Snagging Service
Inspection Reporting

You would think that a new built property should be perfect, but very often is not flawless and almost always have defects, also known as a snag caused by poor workmanship or sub-standard materials. A snag simply describes something that is damaged or broken, not fitted properly, or unfinished.

Snagging is an inspection process and detailed check to identify defects found on a property after building work has been completed and which a contractor or landlord needs to rectify. Snagging Inspection raises awareness to a homeowner and will record anything that falls below standards of good workmanship, anything not completed to specification, and anything that breaches building regulations.

Snagging has become more important now than ever before. Due to increasing demand, new building developments are at their highest levels and developers are under enormous pressure to complete building projects quickly which increases the likelihood of poor-quality workmanship and a drop in standards. Shorter lead times and skills shortage significantly increases the risk of sub-standard work and therefore it is crucially important to conduct an inspection to find these faults and have them corrected to ensure that the property is completed properly.

Usually, snags are minor, such as a scratch on a window, a missing door hinge, or a crack on a work surface, however, if not rectified, these minor fixes can worsen into more serious and expensive issues in the future. Snags can also be major and more severe in nature such as leakages, AC issues, and violation of building regulations and technical standards. If snags are spotted, it is always the responsibility of the buyer to report them to the developer or landlord otherwise the buyer or tenant is left with the consequences.

Anyone buying a new or used residence will benefit from a Snagging Inspection. It ensures that you save money in the long term by preventing defects from worsening over time. You should have a Snagging Inspection carried out when your property is finished before hand-over. This allows the contractor or landlord to complete works to your satisfaction before moving in. Ideally a Snagging Inspection will take place before hand-over, however sometimes occupation is taken before an inspection can be carried out. In this case, you should have an inspection carried out as soon as possible so that you can report any defects to the contractor or landlord who are legally obliged to rectify the defects as part of your warranty within the defect liability period of 12 months.

A Snagging Inspection report is a list of all minor and major snags or defects found in your newly built or purchased property that are recorded, and which need to be rectified by the developer or landlord. This report will be used as a check list to ensure that the snags are fixed.

We offer professional Snagging Inspection services and provide a full comprehensive snagging report, detailing all areas of your property and recording all defects. Our knowledgeable team are qualified and has extensive experience in construction and uses high tech equipment to compile the most comprehensive report, covering every detail of a building, inside and out, with in-depth findings. Our inspection process will also ensure that building regulations are complied with. We conduct hand-over inspections, end of liability period inspections, secondary market purchase inspections and move in/move out inspections.

Get peace of mind and let our team of independent Snagging Inspection experts assess your property.

Scope

During the Snagging Inspection, the snagging team will scrutinise your property and make notes of all the defects they find. Once completed, you will receive the Snagging Inspection report which must then be handed to the contractor or landlord to rectify all the defects listed.

We thoroughly examine all the main aspects of the property making sure all issues are recorded by taking pictures and carefully studying specifications against what has been delivered.

The Snagging Inspection will look for a variety of defects to ensure that your property meets the quality standards. It will inspect inside and outside your property, checking, paintwork, groundworks, garages, driveways, gardens, fences, roof, ceilings, false ceilings and bulkheads, walls, tiles, grouting, windows, doors, sanitary & plumbing, electrical components, electrical wiring, electrical sockets, stairs, floors, skirting boards, ACs internal and external units, ventilation, pipes, kitchens, kitchen equipment, bathrooms, appliances, carpentry, joinery, loft, toilets, units, worktops, and cupboards. It will check for everything and anything from cracks, damages, and high-quality finishes, decorative defects in woodwork, paint, and tiling, chips and scratches in surfaces and glass, to checking that all appliances, plug sockets, lighting, and AC are working, taps and showers are not leaking, surfaces are level and clean, fittings are fitted properly and working correctly, and doors and windows open and close properly.

Additionally, a de-snagging report can be performed after the Snagging Inspection report has been attended and the contractor or landlord has rectified the original defects stated on the report. De-snagging is checking that all defects from the original snagging report have been corrected by the contractor or landlord to an acceptable standard and that no further damages were made during the works and the quality of the remedial works have been completed to the correct standard.

In our standard snagging report, we cover a visual inspection of internal and external works carried out in your villa, house or apartment typically looking at the listed areas below:

• Appliances
• Loft area
• Flooring
• Floor tiling
• General woodwork
• Skirting boards & architraves
• Brickwork
• Internal and External Walls
• Fences & gates
• Drives & pathways
• Windows
• Ceilings
• Outside drainage
• External and internal pipes
• Kitchen fittings
• Bathroom fittings
• A/C Systems and Vents
• Doors & frames
• Staircases

Benefits 

• Highly trained and qualified inspectors
• Identifying all minor and major defects
• Finding hidden flaws
• Pinpointing potential safety hazards
• Preventing faults from expanding into costly repairs or replacement
• Ensuring quality standards and good workmanship
• Compliance with building regulations
• We Identify anything which:
  • Falls below good standards of workmanship
  • Has not been completed to the specification agreed
  • Has not been completed at all

Exclusions

• Specialised testing
• Areas covered, unexposed, or inaccessible
• Customised woodwork
• Fixed floorboards.
• Surfaces below carpets or floor coverings
• Moving of fixed structures or furniture items
• Swimming pools, gymnasiums, conservatories and other communal facilities
• Temporary structures
• Ground, boundaries, retaining walls and paving beds

Notes

• Where additional time is spent delivering Snagging Inspection services beyond the booked time, the final service charge will be based on the total hours spent plus any materials and disbursements used to deliver the service.
• The rates for Snagging Inspection services are as illustrated at the time of booking.